Purchasing a phone switch can result in sticker shock for those not familiar with the cost of such technology; however, a far more reasonable alternative is available. Statline currently has extensive phone switching infrastructure in place to support our services. This technology has supported over 10 million referrals. The good news is that this same capability can also be utilized externally in support of a client’s call center operations.
When an organization chooses to lease our phone switch, Statline provides ongoing technical support. This means highly trained staff manage your telephone infrastructure at a fraction of the cost.
As a service to our clients, Statline also provides digital phone recording service with pause and resume capability. These digital voice records have proven to be an invaluable operational and management tool with a wide range of applications. Client organizations have used them in training coordinators, etc. There is also defensive application in cases involving litigation. All back-up and access services are standard.
As the drive for electronic medical records (EMRs) continues to evolve and accelerate, health care organizations using EMRs are required to have an off-site facility this is more than a classic backup and storage facility. Statline’s Disaster Recovery Service offers to fill that critical need with an infrastructure which boasts multiple data lines for separate providers, emergency private power generation and technical expertise allowing co-hosting/disaster recovery capabilities for our partners. Furthermore, Statline offers the ability to co-locate critical servers that will be replicated from the originating facility to ours.