Support

Statline acknowledges that your organization is 24/7/365 and therefore we need to be too. Our Helpdesk is here for you all the time and without delay.

For assistance, contact our 24/7/365 Helpdesk team at 1-866-344-7039 or by email helpdesk@Statline.org. We always confirm user accounts and permissions when providing support. Let us know how we can help. We’re Statline – We Make Life Better!

Service Continuity

Statline duplicates all production and support systems to provide backup in the case of any failures. Statline also benefits from US DHS Emergency Communication programs which means our services are restored at the highest possible priority levels for civilian organizations.

Security

All server facilities are protected and maintained in redundant & secure environments.

Department of Homeland Security

All Statline data circuits and communication lines are protected by Department of Homeland security’s Emergency Communication Programs. See this post for more details.

Additionally, we monitor US-CERT’s reported activities and respond promptly per US-CERT recommendations. Please review US-CERT site for additional details (here).

Statline Welcomes Sharing Miracles!

April 11, 2023

Sharing Miracles made the choice for DonorTrac Plus for all of their Birth Tissue recovery and eligibility needs. The appeal of the innovative dashboards and delivery of pertinent information to their staff was also a key factor in their decision to adopt the software.

Organ Import Offer

November 9, 2020

Statline has assembled a dedicated team of industry professionals to manage the critical organ import offer process for our OPO clients, allowing your team to return their focus and productivity to other issues. We can very quickly learn your current process and jump in with our coordinators, who are always up and fresh and working […]

Introducing Statline eReferral

November 6, 2020

Statline has developed a novel method for initiating a referral that does not require a nurse to make a phone call. Rather, at their preferred time, they can simply visit our client’s website where we will embed an electronic referral form. The form is quick and easy to complete and provides another option for hospital […]